Privacy Policy
Our Privacy Policy
Valley Psychiatric Services is committed to respecting and protecting the privacy of visitors to our website as well as the privacy of our actual clients.
For visitors, we’ve structured our website so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.
For our clients, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Valley Psychiatric Services.
Visitors To Our Website
What information do we collect?
When you visit our web site, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our web site, and the pages from within our web site that you visit.
We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your interaction with us.
Valley Psychiatric Services Clients
What information do we collect?
When you sign up for Valley Psychiatric Services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number.
While you are a Valley Psychiatric Services client, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store clients’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
We will not otherwise disclose client personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Valley Psychiatric Services, our clients, or others, or where Valley Psychiatric Services has a good faith belief that the law requires such disclosure.
California Consumer Privacy Act (CCPA) – Notice for California Consumers
Overview
The California Consumer Privacy Act of 2018 (“CCPA”) became effective on January 1, 2020 and creates a variety of privacy rights for California consumers. We share the same information about our practices with everyone but use this notice to make disclosures required by the CCPA.
This notice includes the following parts:
Transparency: We are transparent about how your personal information is collected, used, shared and sold.
Control: We put you in control of your personal information, including accessing and deleting your personal information.
Benefits to You: We use your personal information to benefit you and to make your experiences better.
Transparency
What Personal Information We Collect
You have the right to know what kinds of personal information we are collecting and our business purposes for that collection.
We make this information available to consumers in the Personal data we collect section on our
Privacy Statement
How We Use Your Personal Information
You have the right to know how personal information is obtained, how it is used, and our business purposes for that use.
We make this information available to consumers in the Personal data we collect section on our Privacy Statement.
How We Share Your Personal Information
You have the right to know if your personal information is shared with any third parties. We may share personal information to have Service Providers, as defined by the CCPA, perform services specified by written contract. In addition, we may share personal information with third parties for other notified purposes, as permitted by the CCPA.
We Do Not Sell Your Personal Information
You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party for monetary or other valuable consideration for a purpose that is not a “business purpose” as set forth in the CCPA.
We do not sell your personal information.
Control – Right to Know, Right to Receive, Right to Delete
You have the right to:
Know what specific pieces of personal information we have collected and retained about you over the previous 12 months.
Receive a copy of your personal information – Delete your personal information.
Valley Psychiatric Services makes it easy for you to exercise your rights. Using our Privacy dashboard, you can log into your Valley Psychiatric Services account and view, download or delete the specific pieces of personal information we have collected.
If you do not have a Valley Psychiatric Services account, or have a more detailed inquiry, you can submit a request to care@valleypsychiatricservices.com or call us at 623-236-0084. Before helping you with your inquiry, we may ask to verify your identity or the identity of your authorized agent.
Right to “Opt-out” of “Sale”
Valley Psychiatric Services does not sell your personal information, so we do not offer an opt out.
Benefits to You
Financial Incentives
The CCPA allows businesses to offer consumers financial incentives for sharing personal information. For example, a business can offer a rewards program or provide a premium service to consumers as compensation for their personal information. Where Valley Psychiatric Services offers these programs, your participation is optional. If you choose to participate, your participation will be subject to any applicable terms, and you may withdraw at any time.
Non-Discrimination
The CCPA prohibits businesses from discriminating against you for exercising your rights under the law. Such discrimination may include denying a good or service, providing a different level or quality of service, or charging different prices. The CCPA permits businesses to provide differing levels or quality or different prices where the business can demonstrate that the difference is reasonably related to the value to the business of the consumer’s personal information.